F.A.Q.
What Is Your Return/Exchange Policy?
We accept returns within 7 days of receipt and if you change your mind, we will issue a credit note for the total amount you spent less shipping charges. There is no time limit for you to spend on our amazing products. Please read our RETURNS & EXCHANGE POLICY for more terms and conditions.
Do You Refund?
We refund within 7 days of purchase on full priced items or unless the item is defective.
Do You Deliver Overseas?
We deliver around the globe. Please refer to our shipping guide for more information.
What Are Your Delivery Charges?
All orders in Australia are $10 flat rate. Complimentary if you spend over AUD$100. All overseas orders are $35 flat rate. Complimentary if you spend over AUD$300.
What Payment Methods Do You Accept?
We accept all major credit cards including Visa, Mastercard and American Express. We also accept PayPal, ApplePay, AfterPay, Klarna and ZipPay.
What Is Your Fit Like?
Our team works hard to achieve the ultimate fit which is true to a woman’s body shape. Please check out our sizing chart. If this is not helpful, please email customerservice@trendpose.com and we will gladly help.
What About Your Quality?
Our quality is something we value most. It is the essence of our business and every garment is made flawlessly by our production team at our very own accredited factory.
What Are Your Customer Service Opening Hours?
Our Customer Service Team is available daily from 9am-5pm AEST. You can email us on customerservice@trendpose.com and we will get back to you within 24 hours.